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Agnes is Product Management Practice Lead at Pivotal Labs, Berlin. She helps start-ups and enterprises establish more user-centered, lean and agile approaches in order to build better products and services. Prior to Pivotal Labs Agnes was responsible for the self-care application portfolio at A1 Telekom Austria and consulted client companies on strategies how to master their Digital Transformation processes. Agnes studied Business Administration and IT Management in Wiener Neustadt and took several courses on related topics at UC Berkeley and Harvard University. She supports Balanced Team, a movement of people who value multi-disciplinary collaboration and iterative delivery focused on customer value as a source for innovation.